AI-Driven Business Transformation

In this episode of NextWave Conversations, Chris Lukianenko explores the transformative impact of generative AI on workplace productivity and business strategy with two influential guests. Ephraim Patrick, a partner at Mercer, shares his expertise in workforce transformation and productivity improvement. At the same time, Jan Hutton, CEO of the Australian Tourism Data Warehouse, offers a perspective on how AI is revolutionising Australia’s tourism sector by optimising business processes and enhancing employee well-being.

Ephraim discusses the current productivity challenges in Australia and how generative AI can help bridge the gap by reducing busywork and enhancing efficiency. Jan emphasises the critical balance between productivity and employee well-being, stressing the importance of reimagining business models with AI. This conversation is a must-listen for leaders seeking to future-proof their organisations and leverage AI to stay competitive.

Guest Bios

Ephraim Patrick

As a partner at Mercer, Ephraim Patrick leads initiatives in workforce transformation and organisational strategy. With experience in human capital strategy and mergers & acquisitions, Ephraim brings a global perspective on workforce productivity and business restructuring. His recent focus on AI-driven productivity highlights his commitment to helping businesses harness technology for sustainable growth.

Jan Hutton

The CEO of the Australian Tourism Data Warehouse (ATDW), Jan Hutton, has built her career in tourism and change management, with experience in organisations like Deloitte. At ATDW, Jan is pioneering the use of generative AI to promote sustainable tourism and improve data-driven decision-making. Her innovative approach focuses on integrating AI with employee well-being and cultural sustainability.